Eligible Items for Exchange

• Plastic Items: Only plastic-based materials, assessment tools, and equipment are eligible for exchange.

• Unused Products: Items must be in their original condition, unused, and in original packaging.

Exchange Conditions

• Exchanges must be requested within 14 days of purchase

• The product must not show signs of use or damage

• Original receipt or proof of purchase is required

• Shipping costs for exchanges may apply

Non-Exchangeable Items

• Paper books and printed materials

• Opened or used assessment kits

• Digital products and online test access

• Customized or personalized materials

Exchange Process

1. Contact us at info@arabtesting.com or +201003030211 within 14 days of purchase

2. Describe the item you wish to exchange and the reason

3. Await confirmation and instructions from our team

4. Return the item in its original packaging to our address

5. Once received and inspected, we will process your exchange